For short-term RV reservations of less than 28 nights. Long-term RV and manufactured home residents — please inquire with the office.
These policies apply to short-term RV reservations of less than 28 nights.
The cancellation terms below also cover extended reservations of 28 nights or more. Long-term RV residency and
manufactured home residency are covered by a separate agreement — please
contact the office to inquire.
Reservations
Cancellation & Refund Policy
Cancellation terms depend on the length of your stay. Campspot also displays the exact terms for your selected dates during checkout.
Stay Length
Cancel in Advance
Late Cancellation
Short-term stays Less than 28 nights
5 days or more before arrival — full refund, minus a 10% cancellation fee
4 days or less before arrival — no refund
Long-term stays 28 nights or more
14 days or more before arrival — full refund, minus a $50 cancellation fee
13 days or less before arrival — no refund
Cancellations are effective the day the office receives notice. Questions about your reservation? Call (801) 571-4024 or email braxton@felixprop.com.
Furry guests
Pet Policy
We love our four-legged campers! To ensure a safe and pleasant experience for all guests (and wildlife), the guidelines below apply to all animals at the property, with the exception of service animals.
1. General Requirements
Registration: All animals must be registered at the front office upon arrival.
Vaccinations: Owners must be able to provide proof of current vaccinations (specifically Rabies) if requested.
Types of pets: We generally allow up to two domestic dogs or cats. For other animals, please contact management for prior approval.
Collars: All animals must wear a collar with an identification tag, or be microchipped, so that if they become lost they can be returned promptly.
Size restriction: No animals over 50 pounds are permitted at the campground. Exceptions are permitted at management discretion only.
Breed restriction: The following breeds (including any mixed breed containing these, or that look similar to these, at the sole discretion of management) are not permitted: Pit Bull Terriers, Rottweilers, German Shepherds, Doberman Pinschers, Chow Chows, Huskies, Alaskan Malamutes, Akitas, Wolf-hybrids, Bull Mastiffs, Presa Canarios, and Staffordshire Terriers.
2. On-Site Behavior & Safety
The leash rule: Animals must be kept on a sturdy leash (maximum 6 feet) at all times when outside of your RV.
Supervision: Animals may never be left unattended outdoors. If left inside an RV, please ensure they are in a climate-controlled environment and are not prone to excessive barking.
Restricted areas: For health and safety reasons, animals are not permitted in any common areas (such as the swimming pool and spa area, playground, pavilions, communal restrooms or camp store), except where specifically noted, such as the dog run.
3. Cleanliness & Waste
Pick it up: You are responsible for immediately cleaning up after your animal. Waste must be bagged and disposed of in designated trash receptacles.
Landscape care: Please discourage your animals from digging or damaging the natural vegetation.
4. Noise & Aggression
Quiet hours: Campground quiet hours apply to animals too. Persistent disruption, such as barking or howling, is not permitted.
Aggressive behavior: We maintain a zero-tolerance policy for aggressive behavior. If an animal displays aggression toward guests or other animals, the owner may be asked to leave the campground without a refund.
5. Liability & Fees
Fees: A pet fee of $25 per animal, per stay.
Liability: Animal owner assumes all responsibility for any damages or liability caused by the animal on the premises. Animal owner fully indemnifies the property, management, park employees and all other affiliates of the property for all incidents involving the animal(s) covered under this agreement.
Your stay
Booking Terms & Conditions
These terms apply to all reservations and to everyone staying at or visiting Mountain Shadows RV Park.
Tenants and guests are responsible for any damage or injury caused by themselves, their children and/or pets.
Tenant assumes any risks associated with the foregoing and agrees to hold Landlord harmless from and indemnify Landlord against the same.
The campground is not responsible for personal injuries or damage, loss or theft of any personal property or vehicle.
We reserve the right to evict any person(s) who does not comply with the rules and policies.
All guests and visitors must register in the office upon arrival.
We do not allow the delivery of mail or packages to any guests. Guests must arrange for their mail or packages to be delivered to a third-party location for pickup.
All motorhomes, RVs or travel trailers must be in good working order and appearance.
We reserve the right to refuse access to any guests whose vehicle is deemed to be unacceptable.
The total number of guests in any space or unit cannot exceed the maximum capacity for that site.
Propane grills and propane fire pits are allowed.
Blow-up mattresses, sleeping bags and cots are not allowed outside.
Maintenance on RVs or vehicles on the property is not allowed.
Washing RVs or vehicles on the property is not allowed.
The use of any paint products or chemicals is prohibited.
Clotheslines are not allowed.
Guests are not permitted to hang any items from the trees.
All sites must be kept neat and clean throughout your stay.
All trash must be disposed of in the enclosed trash receptacles located throughout the property.
Do not leave trash out overnight.
All guests are required to ensure that pets and small children are supervised at all times.